"What division?"

"That's the point. I'm not sure."

The fellow on the phone laughed. "Lady, we've got maybe half a dozen female officers fit that description. You're going to have to be more specific."

"Ah. I was afraid of that," I said. "Well, I guess I'll have to do my homework. Thanks anyway."

"You're entirely welcome."

I sat there, mentally chewing on my pencil. What to do, what to do. I dialed Phyllis Newquist's number in Nota Lake and naturally got an answering machine into which I entrusted the following: "Hi, Phyllis. This is Kinsey. I wonder if you could give me the name of the female sheriff's investigator Tom was in touch with down here. I've got a home telephone number, but it would help if you could find out what her name is. That way, I can try her at work and maybe speed things along. Otherwise, I'm stuck waiting for this woman to call back." Again, I left both my home and office numbers and moved down my mental list.

The second number I'd picked up from Tom's blotter was for the Gramercy Hotel. I thought that one deserved my personal attention. I tucked Tom's photograph in my handbag, grabbed my jacket and an umbrella, and headed out into the rain. My fingers, though bruised and swollen, were not throbbing with pain and for that I was grateful. I used my left hand where I could, fumbling with car keys, transferring items from one hand to the other. The simplest transactions were consequently slowed since the splint on my right hand forced me to proceed by awkward degrees. I made a second trip for the typewriter, which I placed on the front seat.

I dropped off the typewriter, extracting a promise from the repair guy to get it back to me as soon as possible. I returned the rental to the agency's downtown office, completed the financial transactions, and then took a cab back to my apartment. I picked up my car, which-after a series of groans and stutters-finally coughed to life. Progress at last.

I drove into downtown Santa Teresa and left my car in a nearby public parking garage. Umbrella tilted against the rain, I walked one block over and one block down. The Gramercy Hotel was a chunky three-story structure on lower State Street, a residential establishment favored by the homeless when their monthly checks came in. The stucco building was painted the sweet green of a creme de menthe frappe and featured a covered entrance large enough to accommodate six huddled smokers seeking shelter from the rain. A marquee across the front spelled out the hotel rates.

SGL RMS $9.95. DBL RMS $13.95

DAILY*WEEKLY*MONTLHY

RATES ALSO AVAILABLE ON REQUEST.

A fellow using a plastic garbage bag as a rain cloak greeted me rheumy-eyed as he moved his feet to allow me passage into the lobby. I lowered my umbrella, trying not to stab any of those assembled for their morning libations. It seemed early for package liquor, but maybe that was fruit juice being passed in the brown paper bag.

The hotel must have been considered elegant once upon a time. The floor was green marble with a crooked path of newspapers laid end to end to soak up all the rainy footsteps that criss-crossed the lobby. In places, where the soggy papers had been picked up, I could see that the newsprint had left reverse images of the headlines and text. Six ornate pilasters divided the gloomy space into sections, each of which sported a blocky green plastic couch. To all appearances, the clientele was discouraged from spending time lounging about on the furniture as a hand-printed sign offered the following admonishments:

NO SMOKING

NO SPITTING

NO LOITERING

NO SOLICITING

NO DRINKING ON THE PREMISES

NO FIGHTING

NO PEEING IN THE PLANTERS

Which just about summed up my personal code. I approached the long front desk, located beneath an archway decorated with white plaster scrolls and ornamental vegation. The fellow behind the marble counter was leaning forward on his elbows, clearly interested in my intentions. This felt like one more fool's errand, but it was truly the only thing I could think to do at this point.

"I'd like to talk to the manager. Is he here?"

"I guess that's me. I'm Dave Estes. And your name?"

"Kinsey Millhone." I took out my business card and passed it across to him.

He read it with serious attention to each word. He was in his thirties, a cheerful-looking fellow with an open countenance, glasses, a crooked smile, slight overbite, and a hairline that had receded to reveal a long sloping forehead like an expanse of empty seashore when the tide is out. What hair he had was a medium brown and cropped close to his head. He wore a brown jumpsuit with many zippered pockets, like an auto mechanic's. The sleeves were rolled up to reveal muscular forearms.

"What can I help you with?"

I placed the photograph of Tom Newquist on the counter in front of him. "I'm wondering if you happen to have seen this man. He's an investigator for the Nota County Sheriff's Department. His name is Tom-"

"Hold on, hold on," he cut in. He held a hand up to silence me, motioning me to wait a moment, during which time he made the kind of face that precedes a sneeze. He closed his eyes, screwed up his nose, and opened his mouth, panting. His expression cleared and he pointed at me. "Newquist. Tom Newquist." I was astonished. "That's right. You know him?" "Well, no, I don't know him, but he was in here." "When was this?"

"Oh, I'd say June of last year. Probably the first week. I'd say the Fifth if forced to guess."

I was so unprepared for the verification, I couldn't think what to ask next.

Estes was looking at me. "Did something happen to him?"

"He died of a heart attack a few weeks back."

"Hey, too bad. Sorry to hear that. He didn't seem that old."

"He wasn't, but I don't think he took very good care of himself. Can you tell me what brought him in here?"

"Oh, sure. He was looking for some guy who'd just been released from jail. We seem to get a lot of fellows here in that situation. Don't ask me why. Classy place like this. Word must go out that we got good rates, clean rooms, and won't tolerate a lot of nonsense."

"Do you remember the name of the man he was looking for?"

"That's an easy one to remember for other reasons, but I like to test myself anyway. Hang on." He went through the same procedure, face screwed up to show how hard he was working. He paused in his efforts. "You're probably wondering how I do this. I took a course in mnemonics, the art of improving the memory. I spend a lot of time by myself, especially at night when I'm on desk duty. Trick is you come up with these devices, you know-aids and associations-that help fix an item in the mind."

"That's great. I'm impressed."

"Reason I remember the time frame for your Newquist's visit is I started my study just about the time he came in. He was my first practice case. So the name Newquist? No problem. New because the fellow was new to me, right? Quist as in question or query. New fellow came in with a question, hence Newquist."

"That's good," I said. "What about his first name?"

Estes smiled. "You told me that. I'd forgotten it myself."

"And the other guy? The one he was inquiring about?"

"What did I come up with for that? Let's see. It had something to do with dentists. Oh, yes. His last name was Toth? That's tooth with an O missing. That was a good one because the fellow had a tooth missing so it all tied together. His first name was Alfie. Dentists connect to doctors. And like at the doctor's, you say 'Ahh' when they stick in that tongue depressor in your mouth? First name began with A. So mentally, I go through all the A names I can think of. Allen, Arnold, Avery, Alfie. And there you have it."

"So Tom Newquist was here on business."