This is why Soviet embassies, consulates, trade representations and so on grow and multiply and swell. As the residency grows, the resident acquires several deputies in place of the one he had at first. The number of radio/cipher officers increases. A technical services group is organised, an operational group, a tech-ops group, a radio monitoring station on the networks of the police and counter-intelligence. The number of operational officers engaged directly in recruiting and running agents increases. In the very biggest residencies of the GRU, such as that in New York, there may be from seventy to eighty officers. Medium-sized residencies like that in Rome would contain between thirty and forty officers. All officers on the staff of a residency are divided into three categories - operational staff, technical-operational staff and technical staff. The operational staff are those officers who are directly concerned with recruiting and running agents. In the operational staff are included residents, deputy residents and operational officers. To the technical-operations staff belong those officers who are directly concerned with and responsible for the production of intelligence, but who do not have personal contact with agents, nor often with foreigners at all. These are radio/cipher officers, officers of the technical services and operational technical services and the operators of the radio monitoring post. To the technical staff belong chauffeurs, guards and accountants.
The Resident
He is the senior representative of the GRU in any given place, and answerable only to the head of the GRU and the Central Committee. He is the boss of all GRU officers and has the right to send any of them, including his own deputies, out of the country immediately. In this case he does not even have to justify his decision, even in front of the head of the GRU and the Central Committee. The resident is completely responsible for security, both as regards the work of each of his individual officers and recruited agents, and the security of the residency as a whole. He is chosen from among the most experienced officers and as a rule must have a minimum of three to five years of successful work as an operational officer and three to five years as the deputy resident before his appointment. A resident in a large residency will hold the military rank of major-general, in medium and small residencies that of colonel. This does not mean that a lieutenant-colonel cannot be appointed resident, but then, according to the GRU system, he will be paid a full colonel's or major-general's salary and, if he copes successfully, will have to fill posts commensurate with the higher rank. He is not afterwards permitted to return to a post ordinarily filled by a lieutenant-colonel.
The deputy resident serves as the resident's assistant and assumes his responsibilities when he is absent. He undertakes the duties given to him by the resident and carries on recruiting work in the same way as all other operational officers. Frequently a deputy resident heads teams of officers working in one or another specialised field. Sometimes the resident himself supervises the most experienced operational officers and the deputy residents the younger, less experienced officers. In some very large residencies, and also sometimes where there is great activity on the part of GRU illegals, there is a post called deputy resident for illegals. The undercover residency and the illegal residency are completely separate and the undercover residency has no idea how many illegals there are, or where or how they work. At the same time, on instructions from the Centre, the undercover residency continually gives them help and support, placing money and passports in dead-letter boxes, emptying dead-letter boxes for them, studying conditions and clarifying certain important questions. Very often the undercover residency is used to rescue illegals.
The military rank of any deputy resident is full colonel. At the same time the same rules apply as apply to residents. The deputy resident may be a lieutenant-colonel or even a major; however, from the administrative and financial points of view he is a full colonel with full rights.
The Operational Officer
This is a GRU officer who carries out the recruitment of agents, runs them and through them receives or acquires the secret documents and samples of weaponry and military technology. Every operational officer from the moment of his arrival in the country is obliged to recruit a minimum of one agent, as well as often having to take charge of one or two other secret agents who have previously been recruited by his predecessors. He must keep these agents and increase their productivity. An identical burden is placed on the deputy resident at the same time as he is fulfilling the obligations of a deputy. This system is applied in all small residencies. In medium-sized residencies, the resident himself may take a direct interest in recruitment or not as he wishes. The residents of very large residencies are exempted from personal recruitment.
Alongside his recruitment work, the operational officer carries on with the acquisition of intelligence material by all possible means. He converses with foreigners, travels around the country and reads the press avidly. However, the GRU's over-riding view is that recruitment work is the most important part of an officer's duty, and it calls it number one (in addition to certain other colloquial words). All other work-support and the performing of operations for others, however important- is known as zero. One may be added to zero if a 'zero' agent manages to recruit a foreigner, in which case he becomes a '10', which is clearly the best number to be. For this reason an operational officer who has been abroad for three years and not recruited a single agent, even if he has achieved outstanding success in collecting the most interesting intelligence material, is considered to be idle. According to the standards of the GRU, he has sat for three years doing absolutely nothing and therefore hardly merits consideration for another overseas posting.
The military rank of an operational officer is lieutenant-colonel or colonel but in practice he may be a major (as I was) or captain, or even a senior lieutenant. If he is successful in his recruitment work he stays on at this level receiving automatic promotion according to the length of time served. If he does not manage to recruit any agents, he is deprived of all his colonel's privileges and again becomes an ordinary senior lieutenant or captain and has to compete for promotion in the ordinary way, as automatic promotion is not granted to unsuccessful officers.
The military ranks prescribed for undercover residencies are also applicable for illegal residencies, with the sole difference that the illegal resident may be a major-general having many fewer people under his command than the resident of the undercover residency.
The Radio/Cipher Officer
Although he is an officer of technical operational staff, and his military rank is not usually higher than that of major, the radio/ cipher officer is the second most important person in the residency. He is not only responsible for cipher matters, the storage and use of ciphers and cipher machines, but also for the transmission and reception of enciphered cables and the storage of all secret documentation in the residency. The radio/cipher officer possesses all the secrets of the residency and since he deciphers communications from Moscow he knows the news even earlier than the resident. Nobody, including the ambassador and the KGB resident, at any time or under any pretext has the right of access to his room. They do not even have the right to know the number and types of cipher machines installed there. These restrictions also apply to GRU deputy residents. Even during periods when the resident is away and the deputy resident is acting for him he does not have the right to go into the radio/cipher operator's room or to ask him any specific questions which have a bearing on his work. Only the resident may exercise any control over the cipher officer, and he pays for the privilege because the cipher officer is the only man in the residency who is entitled to communicate with Moscow without the knowledge of the resident. He can send a cable containing an adverse report about the resident of which the resident himself will know nothing. It is the duty of the cipher officer to exercise silent watch over the behaviour of the resident, and if there is any shortcoming he must report it. In small residencies, where there is only one radio/cipher officer, only the resident may replace him should he become incapacitated for any reason. If both the resident and the cipher officer should become incapacitated at the same time then the deputy resident and the whole residency will remain completely cut off from the Centre. Naturally the ambassador's and the KGB's channels of communication can be used, but only in order to inform the GRU in a very general way. It is natural therefore that great care is taken of cipher officers (this is just as true of the KGB as the GRU). Draconian living conditions are imposed on all cipher officers. They are only allowed to live in official Soviet embassy accommodation guarded around the clock. Neither the cipher officer nor his wife is allowed to leave the guarded territory independently or unaccompanied. They are at all times led by an officer who enjoys diplomatic immunity. Neither the officer nor his wife is allowed near places where foreigners are to be found. Even if these foreigners are Bulgarians or Mongolians and are on guarded territory belonging to a Soviet embassy, the restriction remains in force. The cipher officer is not allowed in the same room with them even though he may be silent and in the company of his resident. He and his family must have a diplomatic escort on their journey out from the Soviet Union and on their return. During the time of his assignment abroad, he is forbidden all leave. It is easy to see why cipher officers are not posted abroad for longer than two years.
Of course those cipher officers who have served their whole lives on the territory of the Soviet Union deeply envy those who have had postings abroad, no matter where; and those who have been abroad will give their right arms to get another posting abroad, no matter where - Calcutta, Shanghai or Beirut. They will agree to any conditions, any climate, any restrictions on their family lives, for they have learnt with their mother's milk the rule that overseas life is always better than in the Soviet Union.
Technical Services (TS) Officer
They are concerned with electronic intelligence from the premises of official Soviet premises, embassies, consulates, and so on. Basic targets are the telecommunications apparatus of the government, diplomatic wireless communications, and military channels of communication. By monitoring radio transmissions, secret and cipher, technical services groups not only obtain interesting information but also cover the system of governmental communications, subordination of the different components of the state and the military structure.