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The man did lean over the counter, though he did not reach for her. He was saying something, but panic had siphoned away her English. He repeated the words more slowly. The syllables ricocheted around in her head, unintelligible. She shut her eyes and tried to imagine the beauty shop, with herself safe in its calm center. But the floor rose up, the mirrors cracked and fell from the walls, and the ground was full of shards like those under her hands.

Behind her she heard Mr. Mangalam’s door open. Glass crunched under his unsteady shoes as he walked toward her and the black man. Though she had not premeditated it, she found herself flinging herself at him and pummeling his chest, crying out in Tamil, “It’s our fault! It’s our fault! We made this happen!”

When the earthquake had hit, Mr. Mangalam had ducked underneath his desk. Subsequently, the desk had slid to the other end of the room, trapping him against a wall. He had pushed and kicked for several minutes before managing to extricate himself. When he rose to his feet, disconcerted by how badly his hands were shaking, his eyes had fallen on his prize possession-no, not the photo, which lay on the carpet smiling with sly triumph, but the sandalwood Ganapathi that his mother had given him- to remove all obstacles from your path-when he had left home for college. The desk in its journey across the room had dislodged the deity and crushed it against the wall. He had felt a dreadful hollowness, as though someone had scooped out his insides. He, too, had been brought up with a belief in karma. Accusations similar to what Malathi was currently sobbing against his shirtfront had swirled like a miasma through his brain. No matter how resolutely he pushed them away as superstition, wisps kept coming back, weakening him.

Mr. Mangalam did not have any prior experience of earthquakes. He had, however, dealt with hysterical women before. He took hold of Malathi’s shoulders and shook her until she fell silent. “Don’t be stupid,” he told her in Tamil, using the icy tone that had worked well in past situations. “It was an earthquake. Earthquakes have nothing to do with people.” In English he added, “Pull yourself together and listen to what this gentleman is asking you.”

Cameron didn’t like how the officer had shaken the woman and wanted to say something about it, but there were more pressing issues. “Do you have a first-aid kit?” he asked again, enunciating the words as clearly as he could. “A flashlight? How about a radio with batteries? Tylenol? Is the phone working?”

“I checked the phone in my office,” Mr. Mangalam said. “The line’s dead.” He repeated the other items for Malathi, substituting terms she would be familiar with-torch, Anacin, medicine box-until she nodded uncertainly and wandered off into the shadowy recesses of the office.

Dazed as she seemed, Cameron didn’t expect much from her. But in a few minutes he saw a bobbing circle of light moving toward him. She placed the flashlight on the countertop, along with a plastic Walmart bag that held two batteries and a white metal box painted with a large, red cross. Inside he found alcohol swabs, a few Band-Aids, a bottle of aspirin, some cold medication, a tube of antiseptic ointment, and a container of dental floss. It was better than nothing, though not by much.

He tried to order, in his head, the things that needed to be done. He had to check all areas of the room to determine if there were other possible exits. He had to check if anyone else was injured. He had to find out who might have food or water with them, and then persuade them to give it up. Were there bathroom facilities? If not, alternate arrangements would have to be made. He would have to walk around the room to see if there was a spot from which his cell phone worked. He would have to ask others to do the same. He would have to try to open the door, even though it might cause them to be buried alive.

His chest was beginning to hurt. The dust wasn’t helping any. Soon he would be forced to use the inhaler.

It’s too much, Seva, he thought. I can’t manage it all.

Behind him he heard a swishing. He swung around, aiming his flashlight like a gun. Malathi had found a broom and was sweeping up some of the debris. He was not able to catch her eye, but at least she no longer seemed terrified. That was good, because soon he would have to ask her to do something she would hate him for.

He allowed his mind to move away from the demands of the present, to follow, gratefully, the rhythm of the broom, which sounded a little like something his grandmother, who had grown up as a house servant in a Southern home, had described for him: a woman walking down a staircase in a long silk dress.

3

Uma looked down at her hand, which was so swollen that she could no longer make out the wrist bones. Cameron had given her three aspirin tablets, which she had forced herself to dry-swallow, almost gagging in the process. They did nothing for the pain, which throbbed all the way up her arm into her shoulder, and which she could not separate from her fear. Under her skin, something jagged was grinding into her muscles. She imagined a bone-or maybe several, ends cracked and sharp and uneven, stabbing her flesh from the inside. She wanted to escape to something outside this dreadful prison of a room-the ocean, her parents, the pad Thai noodles that she had been planning to make for dinner, Ramon bringing her jasmine tea in bed-but she was unable to squeeze past the panic. Could one die of internal bleeding in the arm? By the time they were rescued, would her arm have to be amputated? She had believed herself to be the kind of person who could handle a crisis with cool intelligence. Now she was abashed at how quickly pain had eroded her resources.

Everyone was huddled in the center of the room, where Cameron had summoned them. Everyone except the bearded young man, who was still lying where he had fallen, although he was conscious now. He had turned onto his side so he could watch Cameron. His unblinking eyes were like black glass in the glow of the flashlight. His head lolled at an uncomfortable angle. When a wave of pain receded, Uma would think vaguely of placing something under his head, her backpack maybe. Then the next wave of pain would break over her and she would lose track of the thought.

Cameron was checking people for injuries. They sat in a chair, their faces docile and tilted up like children’s, while he ran his pencil light over them. Almost everyone had cuts or bruises. The old woman had a nasty gash on her upper arm that was bleeding copiously. He handed swabs, Band-Aids, and the antibiotic cream to the older couple, Mr. and Mrs. Pritchett, and told them to do what they could to help those who were not too badly hurt. People had stammered out their names by now, all except the bearded man. But they knew his name anyway, because while he had been passed out on the floor Cameron had asked Mr. Mangalam, and he had asked Malathi. It was Tariq. A Muslim name. Uma wondered if that had anything to do with his violent outburst; then she was ashamed of such a stereotypical thought.

Cameron called the granddaughter, Lily, to hold the large flashlight for him as he cleaned the old woman’s wound and pressed gauze on it. Uma could see Lily biting her lips as red soaked the gauze, but the girl did not look away. Cameron frowned as he worked on the wound. He had to use all the gauze before he could stop the bleeding. (Who would have thought the old woman to have so much blood in her? Uma longed to say to someone who would recognize the allusion.) Finally, he tore a strip off the bottom of his T-shirt and bandaged up the old lady’s arm. He instructed her to lie down and keep the arm as still as possible. Then he lowered himself heavily onto the ground. Uma felt a stab of anxiety as she saw him lean his head against the customer-service wall and close his eyes. He fumbled for something in his pocket, held it to his mouth, and squeezed. Was he ill? Be strong, be strong, she thought between the bouts of pain that pulsed in the bones of her face.