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"That poem could have been written about us," Violet said. "We've each observed one tiny part of the puzzle, but none of us has seen the entire thing."

"Nobody could see the entire thing," Klaus said. "There's a mystery behind every door at the Hotel Denouement, and nobody can be everywhere at once, observing all the volunteers and all the villains."

"We've still got to try," Violet said. "Kit said that the sugar bowl was on its way to this hotel. We have to stop it from falling into the hands of the impostor."

"But the sugar bowl could be hidden anywhere," Klaus said, "and the impostor could be anyone. Everyone we observed was talking about J. S., but we still don't know who he or she is."

"'Each was partly in the right,'" Sunny recited, from the penultimate verse of the elephant poem.

Her siblings smiled, and chimed in to finish the line. "'And all were in the wrong,'" they said together, but the last word was drowned out by another sound, or perhaps it would be more proper to say that the last "wrong" was drowned out by another. Wrong! called the clock of the Hotel Denouement. Wrong! Wrong! Wrong! Wrong! Wrong! Wrong! Wrong! Wrong! Wrong! Wrong! Wrong!

"It's late," Klaus said, as the twelfth Wrong! faded. "I hadn't realized we'd been talking for so long." He and his sisters stood up and stretched, and saw that the lobby had grown empty and silent. The lid of the grand piano was closed. The cascading fountain had been turned off. Even the reception desk was empty, as if the Hotel Denouement was not expecting any more guests until the morning. The light from the frog-shaped lamp, and of course the Baudelaires themselves, were the only signs of life underneath the enormous domed ceiling.

"I guess the guests are asleep," Violet said, "or they're staying up all night reading, like Frank said."

"Or Ernest," Sunny reminded her.

"Maybe we should try to sleep as well," Klaus said. "We have one more day to solve these mysteries, and we should be well-rested when that day arrives."

"I suppose there won't be much to observe after dark," Violet said.

"Tired," Sunny yawned.

The siblings nodded, but all three orphans just stood there. It did not seem right to sleep when so many enemies were lurking around the hotel, hatching sinister plots. But such events go on every night, not just in the Hotel Denouement but all over the world, and even the noblest of volunteers needs to get a little shut-eye, a phrase which here means "lie down behind a large, wooden desk and hope that nobody rings for the concierge until morning." The children would have preferred more comfortable sleeping circumstances, of course, but it had been a very long time since such circumstances were available, and so without any further discussion they bid one another good night, and Klaus reached up and turned off the frog-shaped lamp. For a moment the three children lay there in the darkness, listening to the croaking coming from the pond outside.

"It's dark," Sunny said. The youngest Baudelaire was not particularly afraid of the dark, but just felt like mentioning it, in case her siblings were nervous.

"It is dark," Violet agreed, with a yawn. "With my sunglasses on, it's as dark as-what did Kit Snicket say?-as dark as a crow flying through a pitch black night."

"That's it," Klaus said suddenly. His sisters heard him stand up in the dark, and then he turned the frog lamp back on, making them both blink behind their sunglasses.

"What's it?" Violet said. "I thought we were going to sleep."

"How can we sleep," Klaus asked, "when the sugar bowl is being delivered to the hotel this very night?"

"What?" Sunny asked. "How?"

Klaus pulled his commonplace book out of his pocket and flipped to the notes he had taken on what the Baudelaires had observed. "By crow," he said.

"Crow?" Violet said.

"It wouldn't be the first time crows have carried something important," Klaus said, reminding his sisters of the crows in the Village of Fowl Devotees, who had brought the Baudelaires messages from the Quagmires. "That's what Esme Squalor has been watching for with her Vision Furthering Device."

"J. S. too," Sunny said, remembering what either Frank or Ernest had said about watching the skies.

"And that's why Carmelita Spats had me fetch a harpoon gun," Violet said thoughtfully. "To shoot down the crows, so V.F.D. can never get the sugar bowl."

"And that's why either Frank or Ernest had me hang birdpaper outside the window of the sauna," Klaus said. "If the crows are hit with the harpoon gun, they'll fall onto the birdpaper, and he'll know that the delivery had been unsuccessful."

"But was it Frank who had you lay out the birdpaper," Violet asked, "or Ernest? If it was Frank, then the birdpaper will serve as a signal to volunteers that they have been defeated. And if it was Ernest, then the birdpaper will serve as a signal to villains that they have triumphed."

"And what about the sugar bowl?" Klaus asked. "The crows will drop the sugar bowl if the harpoon hits them." He frowned at a page of his commonplace book. "If the crows drop a heavy object like that," he said, "it will fall straight down into the pond."

"Maybe no," Sunny said.

"Where else could it land?" Violet said.

"Spynsickle," Sunny said, which was her way of saying "laundry room."

"How would it get into the laundry room?" Klaus asked.

"The funnel," Sunny said. "Frank said. Or Ernest."

"So they had you place a lock on the laundry room door," Violet said, "so that nobody could get to the sugar bowl."

"But did Frank have Sunny activate the lock," Klaus asked, "or Ernest? If it was Frank, then the sugar bowl is locked away from any villains who want to get their hands on it. But if it was Ernest, then the sugar bowl is locked away from any volunteers who ought to get their hands on it."

"J. S.," Sunny said.

"J. S. is the key to the entire mystery," Violet agreed. "Esme Squalor thinks J. S. is spoiling the party. Sir thinks J. S. is hosting the party. Hal thinks J. S. might be here to help. Kit thinks J. S. might be an enemy. And we still don't even know if J. S. is a man or a woman!"

"Like blind men," Sunny said, "with elephant."

"We have to find J. S.," Klaus agreed, "but how? Trying to locate one guest in an enormous hotel is like finding one book in a library."

"A library without a catalog," Violet said quietly, and the three Baudelaires exchanged sad glances by the light of the frog-shaped lamp. The children had uncovered countless secrets in libraries under the most desperate of circumstances. They had decoded a message in a library while a hurricane raged outside, and had found important information while a sinister person chased them around a library in wicked shoes. They had discovered crucial facts in a library that held only three books, and obtained a vital map in a library that was only a pile of papers hidden underneath a table. The Baudelaires had even found the answers they were looking for in a library that had burned down, leaving only a few scraps of paper and a motto etched on an iron archway. Violet, Klaus, and Sunny stood for a moment at the concierge desk and thought of all the libraries they had seen, and wondered if any of the secrets they had uncovered would help them find what they were looking for in the perplexing library of the Hotel Denouement.

"The world is quiet here," Sunny said, reciting the motto her siblings had found, and as her words echoed in the lobby, they heard a noise above them, a quiet shuffling from the enormous dome, scarcely audible over the sound of the croaking frogs. The shuffling grew louder, but the Baudelaires could not see anything in the blackness over their heads, which was as dark as a crow flying through a pitch black night. Finally, Violet lifted the frog-shaped lamp as far as its cord would allow, and all three children removed their sunglasses. Faintly, they could see a shadowy shape lowering itself from the machinery of the clock using what looked like a thick rope. It was an eerie sight, like a spider lowering itself to the center of a web, but the Baudelaires could not help but admire the skill with which it was done. With only a slight shuffle, the shape drew closer and closer, until at last the children could see it was a man, tall and skinny, with his legs and arms sticking out at odd angles, as if he were made of drinking straws instead of flesh and bone. The man was climbing down a rope he was unraveling at the same time, which is an activity I do not recommend unless you've had the proper training, and unfortunately the best trainer has been forced to go into hiding ever since a certain mountain headquarters was destroyed by arson, and he now earns his living doing spider imitations in a traveling show. Finally, the man was quite close to the ground, and with an elegant flourish he let go of the rope and landed silently on the floor. Then he strode toward the Baudelaires, pausing only to brush a speck of dust off the word MANAGER which was printed in fancy script over one of the pockets of his coat.