Ross strode from his office, made some lame joke to Joanne, and turned right down the carpeted hallway. Floor-to-ceiling glass on his left made him feel almost as if he were walking in the air-the bay sparkled below him, while the Bay Bridge, already jammed up with traffic, seemed close enough to touch. Sitting at Driscoll's former desk, out in Markham's reception area now, he experienced a strange and momentary sense of dislocation. In a couple of weeks, he realized, Joanne would be sitting out here and he would have moved to the gorgeous suite behind him. It was the very pinnacle of the greasy pole he'd been climbing for what seemed all of his adult life.
At every step, he'd done what he had to do to get here. There was no question-as the board had affirmed-that he was the best equipped to handle the job. And now, with Markham's micromeddling and needless hypocrisy a thing of the past, he believed he could turn the business side around in a matter of months. If only he could keep the company afloat until then.
He thought it was eminently doable. He had ideas. Sending the city that $13 million bill for its past outpatient copays had been one of them, although admittedly merely a stopgap measure. Short term, he had the city over a barrel. And long term, his plans would stop the bleeding and get Parnassus back to financial health.
While he waited for the screen to come up on the computer, he pulled out the drawers of Driscoll's desk one by one and nodded in satisfaction. They'd done a good job cleaning them all out. He fully expected to find the hard files behind the locked door of Markham's old office. Ross intended to come in over the weekend and review every page of that material. But in the meantime, he had an hour before close of business, and another hour after that before his dinner appointment, and he wanted to make sure that Driscoll's computer contained nothing of an embarrassing nature.
Long ago, before cash had been such a problem, Ross had purchased a state-of-the-art computer system that he still considered one of his most astute investments. The customized business program he'd ordered allowed unlimited access to all files for certain employees, such as Cozzie and himself, who were given what they called "operator privileges." This allowed Ross's Human Resources department to keep tabs on nearly everything that went on. The system's security programs could count actual keystrokes per hour so the department could know which secretaries were underutilized or, more typically, just plain lazy. Likewise, if an employee spent too much time on the Internet, or wrote a screenplay or love letter on the company's time, Cozzie would know about it by the end of the week, when the reports came out. She would then review these reports with Ross, and together they would decide which person they would discipline, for everyone was guilty of something. It was, Ross believed, a beautiful thing-make laws governing all behavior, then enforce them selectively against people you don't like.
Only Brendan Driscoll, perhaps the worst offender in the company, had managed to thwart the system. He wrote love letters, short stories, and poetry on his computer, he visited porn sites on the Internet. When Markham was traveling, he would sometimes talk to his friends on the telephone for half the day (for of course the phones were integrated to the computer system, as well). But Driscoll got away with it all because Markham wouldn't let him go.
But now Ross sat at his terminal. Driscoll had a password for his personal files, but Ross had his own "operator privilege" password, and it trumped Driscoll's. He typed in his own initials and password, a secondary directory came up, and Ross involuntarily, unconsciously broke a tight smile.
The Mandarin Oriental Hotel, one of the crown jewels of San Francisco, presented a look and feel of restrained opulence that Malachi Ross found appealing. It was also within easy walking distance of his office, and taking the leisurely stroll on this glorious evening was even more pleasurable than usual. After the grueling few days he'd just spent-not only in the immediate wash of Markham's death, but dealing with fallout from the "CityTalk" broadside-he'd take any comfort he could, wherever he could get it.
There had been some comfort back at Parnassus-more on Eric Kensing in Driscoll's computer files than he would have thought possible. There was correspondence about his wife, Ann, Markham's responses to what appeared to be intimations of a kind of (at least) emotional blackmail that Kensing had used to keep his job, memos to file, references to cash payoffs, private reprimands, ultimatums. Amazing! He'd printed it all out and told Joanne to deliver it to the district attorney by messenger.
He printed out a few other files, as well. These he put in his own briefcase, then deleted the originals from the computer.
Nancy and the girls were up at Lake Tahoe for the weekend. He'd told her she ought to have their pilot Darren fly them on up without him. He'd been working around the clock all week as it was, and in all likelihood that schedule would continue through the weekend and for the foreseeable future.
He'd told her on Wednesday night. They were in their bedroom getting ready to go out to dinner. The door was open to the hallway. They could hear the girls just outside, playing with Bette, their nanny. Nancy gave him a quick pout. She would miss him terribly, especially that way. Glancing at the open door, the voices twenty feet away, she unzipped her skirt and, stepping out of it, dropped it to the floor. Turning her back to him, she leaned over and rested her elbows on the antique Italian writing desk by the end of their bed. Over her shoulder, she smiled in that "I dare you, we've got maybe two minutes" way she had, and whispered urgently, "It would be easier to go if you gave me something to remember you by."
"Good evening, Dr. Ross, and welcome again to Silks. You look like you're enjoying a particularly pleasant memory."
He snapped out of his reverie, smiled perfunctorily. "Hello, Victor. Nice to be here again."
"Right this way," the maître d' intoned. "Your guest has already been here for a few minutes."
His guest was Ron Medras, a very well put together, athletic, mid-forties senior vice president with Biosynth, which until about eight years ago had been a small drug manufacturing firm. It had carved out a nice, survivable niche producing generic, mostly over-the-counter knockoffs of aspirin, Tylenol, baby's cold and flu formula, and anti-inflammatories. At about that time, caught up in the feeding frenzy for mega-earnings and exploding stock prices that were overtaking the Silicon Valley, Medras and several other like-minded executives at Biosynth decided that three-bedroom homes in Mountain View or Gilroy were all well and good, but six-bedroom mansions in Atherton or Los Altos Hills, all in all, were better.
Biosynth knew it could easily produce equivalent, or near-equivalent, product of the stuff that was making billions and billions of dollars for Merck, Bristol-Myers Squibb, Pfizer. What it didn't have was marketing, aggressive marketing to big clients-hospitals and HMOs. Instead, it merely worked the chain drugstores that comprised the bulk of its sales. That would change.
Tonight, Medras was on a typical sales call. Ross was not his biggest client by a long shot, but he remained an important one. This was because there was often resistance when a new drug of any kind came on the market, and Ross had been willing over and over again to list Biosynth's new products on the Parnassus formulary nearly as soon as they were in production. This often had a snowball effect. San Francisco wasn't a huge market, but it had very high visibility. That made it plenty big enough for Biosynth's purposes. When Medras went to companies ten or twenty times the size of Parnassus, he'd be able to say to them: "This stuff is so good the main health care provider in San Francisco has listed it on its formulary." And, either impressed or reassured, the other medical directors would buy.