He was sitting on the edge of his bed. It was a king-size bed, although he slept alone, and always had. There was a thick comforter in white. The walls were white and the blinds were white. Not because he had wanted any kind of artistic consistency in his decor, but because white things were always the cheapest. Whatever you were dealing with, bed linen or paint or window coverings, the white option was always priced lowest. There was no art on the walls. No photographs, no ornaments, no souvenirs, no hangings. The floor was plain oak strips. No rug.

His feet were planted squarely on the floor. His shoes were black Oxfords, polished to a high shine, planted exactly at right angles to the oak strips. He reached down with his good hand and undid the laces, one at a time. Eased the shoes off, one at a time. Pushed them together with his feet and picked them up both together and squared them away under the bed. He slid his thumb into the top of his socks, one at a time, and eased them off his feet. Shook them out and dropped them on the floor. He unknotted his tie. He always wore a tie. It was a source of great pride to him that he could knot a tie with one hand.

He picked up the tie and stood and walked barefoot to his closet. Slid the door open and worked the thin end of the tie down behind the little brass bar where it hung at night. Then he dropped his left shoulder and let his jacket slide off his arm. Used the left hand to pull it off on the right. He reached into the closet and came out with a hanger and slid the jacket onto it, one-handed. He hung it up on the rail. Then he unbuttoned his pants and dropped the zip. Stepped out of them and crouched and straightened them on the shiny oak floor. No other way for a one-armed man to fold trousers. He put the cuffs together one on top of the other and trapped them under his foot and pulled the legs straight. Then he stood up and took a second hanger from the closet and bent down and flipped the bar under the cuffs and slid it along the floor to the knees. Then he stood up again and shook the hanger and the pants fell into perfect shape. He hung them alongside the jacket.

He curled his left wrist around the starched buttonholes and undid his shirt. He opened the right cuff. He shrugged the shirt off his shoulders and used his left hand to pull it down over his hook. Then he leaned sideways and let it fall down his left arm. Trapped the tail under his foot and pulled his arm up through the sleeve. The sleeve turned inside out as it always did and his good hand squeezed through the cuff. The only modification he had been forced to make in his entire wardrobe was to move the cuff buttons on his shirts to allow them to pass over his left hand while they were still done up.

He left the shirt on the floor and pulled at the waistband of his boxers and wriggled them down over his hips. Stepped out of them and grasped the hem of his undershirt. This was the hardest part. He stretched the hem and ducked and whipped it up over his head. Changed his grip to the neck and pulled it up over his face. He pulled it down on the right and eased his hook out through the armhole. Then he cracked his left arm like a whip until the undershirt came off it and landed on the floor. He bent and scooped it up with the shirt and the boxers and the socks and carried them into the bathroom and dumped them all in the basket.

He walked naked back to the bed and sat down again on the edge. Reached across his chest with his left hand and unbuckled the heavy leather straps around his right bicep. There were three straps, and three buckles. He eased the leather corset apart and squeezed it backward off his upper arm. It creaked in the silence as it moved. The leather was thick and heavy, much thicker and heavier than any shoe leather. It was built up in shaped layers. It was brown and shiny with wear. Over the years it had molded itself like steel to his shape. It crushed the muscle as he eased it back. He fiddled the riveted straps clear of his elbow. Then he took the cold curve of the hook in his left hand and pulled gently. The cup sucked off the stump and he pulled it away. Clamped it vertically between his knees, the hook pointing downward to the floor and the cup facing upward. He leaned over to his nightstand and took a wad of tissues from a box and a can of talc from a drawer. He crushed the tissues in his left palm and pushed them down into the cup, twisting the wad like a screw to wipe away the sweat of the day. Then he shook the can of talc and powdered all around the inside. He took more tissues and polished the leather and the steel. Then he laid the whole assembly on the floor, parallel with the bed.

He wore a thin sock on the stump of his right forearm. It was there to stop the leather from chafing the skin. It was not a specialist medical device. It was a child’s sock. Just tubular, no heel, the sort of thing mothers choose before their babies can walk. He bought them a dozen pairs at a time from department stores. He always bought white ones. They were cheaper. He eased the sock off the stump and shook it out and laid it next to the box of tissues on the nightstand.

The stump itself was shriveled. There was some muscle left, but with no work to do it had wasted away to nothing. The bones were filed smooth on the cut ends, and the skin had been sewn down tight over them. The skin was white, and the stitches were red. They looked like Chinese writing. There was black hair growing on the bottom of the stump, because the skin there had been stretched down from the outside of his forearm.

He stood up again and walked to the bathroom. A previous owner had installed a wall of mirror above the sink. He looked at himself in it, and hated what he saw. His arm didn’t bother him. It was just missing. It was his face he hated. The burns. The arm was a wound, but the face was a disfigurement. He turned half sideways so he didn’t have to look at it. He cleaned his teeth and carried a bottle of lotion back to the bed. Squeezed a drop onto the skin of the stump and worked it in with his fingers. Then he placed the lotion next to the baby’s sock on the nightstand and rolled under the covers and clicked the light off.

“LEFT OR RIGHT?” Jodie asked. “Which did he lose?”

Reacher was standing over Bamford’s bright casket, sorting through bones.

“His right,” he said. “The extra hand is a right hand.”

Newman moved across to Reacher’s shoulder and leaned in and separated two splintered shards of bone, each one about five inches in length.

“He lost more than his hand,” he said. “These are the radius and the ulna from his right arm. It was severed below the elbow, probably by a fragment of the rotor blade. There would have been enough left to make a decent stump.”

Reacher picked up the bones and ran his fingers across the splintered ends.

“I don’t understand, Nash,” he said. “Why didn’t you search the area?”

“Why should we?” Newman said back, neutrally.

“Because why just assume he survived? He was grievously injured. The impact, the severed arm? Maybe other injuries, maybe internal? Massive blood loss at least? Maybe he was burned, too. There was burning fuel everywhere. Think about it, Nash. Probability is he crawled out from the wreck, bleeding from his arteries, maybe on fire, he dragged himself twenty yards away and collapsed in the undergrowth and died. Why the hell didn’t you look for him?”

“Ask yourself the question,” Newman said. “Why didn’t we look for him?”

Reacher stared at him. Nash Newman, one of the smartest guys he had ever known. A man so picky and precise he could take a fragment of skull an inch wide and tell you who it had belonged to, how he had lived, how he had died. A man so professional and meticulous he had run the longest-lasting and most complicated forensic investigation ever known in history and had received nothing but praise and plaudits all along the way. How could Nash Newman have made such an elementary mistake? Reacher stared at him, and then he breathed out and closed his eyes.