And as far as what you said, about Derek sort of flinching whenever that voice issues forth from him? When that speaker near his mouth sort of buzzes his lips? May I say this is not unusual? What I suggest? Try putting the ICS on Derek for a short time at first, maybe ten minutes a day, then gradually building up his Wearing Time. That is what we did. And it worked super. Now Billy wears his even while sleeping. In fact, if we forget to put it back on after his bath, he pitches a fit. Sort of begs for it! He starts to say, you know, "Mak! Mak!" (Which we think is his word for mask.) And when we put the mask on and Velcro the Velcro, he says-or it says rather, the

ICS2100 says-"GUTEN MORGEN, PAPA!" because we have installed the German Learning module. Or, for example, if his pants are not yet on, he'll say: "HOW ABOUT SLAPPING ON MY ROMPERS SO I CAN GET ON WITH MY DAY!" (I wrote that one, having done a little stand-up in my younger days.)

My point is, with the ICS2100, Billy is much, much cleverer than he ever was with the ICS 1900. He has recently learned, for example, that if he dribbles a little milk out his mouth, down his chin, his SimuLips™ will issue a moo sound. Which he really seems to get a kick out of! I'll be in the living room doing a little evening paperwork and from the kitchen I'll hear, you know, "MOO! MOO! MOO!" And I'll rush in, and there'll be this sort of lake of milk on the floor. And there'll be Billy, dribbling milk down his chin, until I yank the cup away, at which time he bellows: "DON'T FENCE ME IN!" (Ann's contribution-she was raised in Wyoming.)

Mrs. Faniglia, I, for one, do not believe that any baby wants to sit around all day going glub glub glub. My feeling is that a baby, sitting in its diaper, looking around at the world, thinks to itself, albeit in some crude nonverbal way: What the heck is wrong with me, why am I the only one saying glub glub glub while all these other folks are talking in whole complete sentences? And hence, possibly, lifelong psychological damage may result. Now, am I saying that your Derek runs the risk of feeling bad about himself as a grown-up because as a baby he felt he didn't know how to talk very good? It is not for me to say, Mrs. Faniglia, I am only in Sales. But I will say I am certainly not taking any chances with our Billy. My belief is that when Billy hears a competent, intelligent voice issuing from the area near his mouth, that makes him feel excellent about himself. And it makes me feel excellent about him. Not that I didn't feel excellent about him before. But now we can actually have a sort of conversation! And also-and most importantly-when that voice issues from his SimuLips™, he learns something invaluable, namely that, when he finally does begin speaking, he should plan on speaking via using his mouth.

Now, Mrs. Faniglia, you may be thinking: Hold on a sec, of course this guy loves his I CAN SPEAK!™ he probably got his for free. But no, Mrs. Faniglia, I got mine for two grand, just like you. We get no discounts, so much in demand is the I CAN SPEAK!™, and in addition, our management strongly encourages us-in fact you might say they even sort of require us-to purchase and use the I CAN SPEAK!™ at home, on our own kids. (Or even, in one case, the case of a Product Service Representative who has no kids, on his elderly senile mom! And although, yes, she looks sort of funny with that Little Roger face on her frail stooped frame, the family has really enjoyed hearing all the witty things she has to say, so much like her old self!) Not that I wouldn't use it otherwise. Believe me, I would. Since we upgraded to the ICS2100, things have been great, Billy says such wonderful things, while looking almost identical to himself, and is not nearly so, you know, boring as when we just had the ICS1900, which (frankly) says some rather predictable things, which I expect is partly why you were unhappy with it, Mrs. Faniglia, you seem like a very intelligent woman. When people come over now, sometimes we just gather around Billy and wait for his next howler, and just last weekend my supervisor, Mr. Ted Ames, stopped by (a super guy, he has really given me support, please let him know if you've found this letter at all helpful) and boy did we all crack up laughing, and did Mr. Ames ever start scribbling approving notes in his little green notebook, when Billy began rubbing his face very rapidly across the carpet, in order to make his ICS2100 shout: "FRICTION IS A COMMON AND USEFUL SOURCE OF HEAT!"

Mrs. Faniglia, it is nearing the end of my lunch, and I must wrap this up, but I hope I have been of service. On a personal note, I did not have the greatest of pasts when I came here, having been in a few scrapes and even rehab situations, but now, wow, the commissions roll in, and I have made a nice life for me and Ann and Billy. Not that the possible loss of my commission is the reason for my concern. Please do not think so. While it is true that, if you decline my upgrade offer and persist in your desire to return your ICS1900, my commission must be refunded, by me, to Mr. Ames, that is no big deal, I have certainly refunded commissions to Mr. Ames before, especially lately. I don't quite know what I'm doing wrong. But that is not your concern, Mrs. Faniglia. Your concern is Derek. My real reason for writing this letter, on my lunch break, is that, hard as we all work at KidLuv to provide innovative and essential development tools for families like yours, Mrs. Faniglia, it is always sort of a heartbreak when our products are misapprehended. Please do accept our offer of a free ICS2 100 upgrade. We at KidLuv really love what kids are, Mrs. Faniglia, which is why we want them to become something better as soon as possible. Baby's early years are so precious, and must not be wasted, as we are finding out, as our Billy grows and grows, learning new skills every day.

Sincerely yours,

Rick Sminks

Product Service Representative

KidLuv Inc.

my flamboyant grandson

I had brought my grandson to New York to see a show. Because what is he always doing, up here in Oneonta? Singing and dancing, sometimes to my old show-tune records, but more often than not to his favorite CD, Babar Sings!, sometimes even making up his own steps, which I do not mind, or rather I try not to mind it. Although I admit that once, coming into his room and finding him wearing a pink boa while singing, in the voice of the Old Lady, "I Have Never Met a Man Like That Elephant," I had to walk out and give it some deep thought and prayer, as was also the case when he lumbered into the parlor during a recent church couples dinner, singing "Big and Slow, Yet So Very Regal," wearing a tablecloth spray-painted gray, so as to more closely resemble Babar.

Being a man who knows something about grandfatherly disapproval, having had a grandfather who constantly taunted me for having enlarged calves-to the extent that even today, when bathing, I find myself thinking unkind thoughts about Grandfather-what I prayed on both occasions was: Dear Lord, he is what he is, let me love him no matter what. If he is a gay child, God bless him; if he is a non-gay child who simply very much enjoys wearing his grandmother's wig while singing "Edelweiss" to the dog, so be it, and in either case let me communicate my love and acceptance in everything I do.

Because where is a child to go for unconditional love, if not to his grandfather? He has had it tough, in my view, with his mother in Nevada and a father unknown, raised by his grandmother and me in an otherwise childless neighborhood, playing alone in a tiny yard that ends in a graveyard wall. The boys in his school are hard on him, as are the girls, as are the teachers, and recently we found his book bag in the Susquehanna, and recently also found, taped to the back of his jacket, a derogatory note, and the writing on it was not all that childish-looking, and there were rumors that his bus driver had written it.